Hanasaku Iroha

松前緒花

Ohana was sent to live at Sui Shijima (Ohana's grandmother) inn in the country-side when Satsuki Matsumae (Ohana's mother) suddenly eloped with her boyfriend to avoid debt. At her grandmother's request, Ohana works at the inn as compensation for her residency there. Before moving, she is confessed to by Kouichi Tanemura (Ohana's only best friend), but before she could answer to his confession, Kouichi ran off and they never saw each other thereafter. Ohana now feels awkward whenever she thinks about him. She met up with him in the city some time after, but after she realized her feelings, she was given the reply "see ya", which could mean that she may not meet Kouichi anymore, to her disappointment. However, as time progresses, Kouichi clears the misunderstanding by stating that he did not reject Ohana during a meeting with her mother. Later, Ohana is finding out about what causes their relationship to be restored.

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鶴来民子

Minko has dark-brown hair that is usually tied in a ponytail with bangs swept to the right side while she has shoulder-length hair strands hanging on either side and dusty-brown eyes.

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押水菜子

Nako has dark-brown hair that is tied in a high bun with square bangs hanging over her forehead while she has neck-length hair strands hanging on either side and brown eyes.

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和倉結名

Yuina is a beautiful 16 year-old girl with chest-length brown hair that is tied in a bun at the back where there are tight curls at the tips with bangs hanging on the left side and brown eyes.

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輪島巴

Tomoe is the 28-year-old head waitress who works at Kissuisō and she loves to talk about gossip a lot, especially those that are related to the staff. Whenever one of the other staff is in a good and comfortable romantic relationship with another person, Tomoe becomes really enraged and/or uninterested out of jealousy. The reason for this may be because she's the only single out of her circle of friends her age. She is so eager to marry, in which she once tried to get herself in trouble to get fired. However, this ends when she finds that Kissuisō is her "home".

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四十万スイ

Sui has a fierce and strict composure towards her employees and holds no hesitations in physically disciplining them. She also doesn't wish for any radical changes to the inn, such as those suggested by Takako Kawajiri, the inn's business consultant adviser. Her abusiveness leads Ohana Matsumae to believe she is going senile. As revealed in Episode 3, Sui actually had some confidence that Ohana would change the staff of Kissuisō while she is praying at her dead husband's shrine, mentioning with joy that she's just like "her". It is also shown that she does not want to put too much of a burden upon the staff members, showing that she is very responsible at heart.

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宮岸徹

Tooru is a 23-year-old junior chef who works at Kissuiso, under the supervision of the head chef, Renji Togashi. Though he may have a good-looking face, he is very outspoken and easily frustrated. Even with these qualities though, Tooru is considered to be so talented in the area of cooking that the Fukuya inn had him substitute in for one of their sick chefs, showing how much they trust his abilities. He strictly mentors and supervises Minko Tsurugi's training. It is also known that Minko likes him. On the other hand, it seems he has his eyes on someone else. At first, Ohana Matsumae was intimidated by him, then disliked him because of his attitude towards her. But their relation comes closer to terms of worker-to-worker. there has been evidence that he is interested in Ohana, but he himself states that it is not to the end of romance.

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水野枝莉

次郎丸太郎

A 31 year-old novelist, Tarou frequently lodges at Kissuisō to write his stories, usually in the Wave Room. Though he proclaims that his works are all going to change the world, they are truly erotic stories. And within those stories, Tarō usually uses the Kissuiso's staff as character references. At first, Tarō thought only Ohana Matsumae knew about this secret, but it is shown later in Episode 3 that Sui Shijima already knew this, yet she let him stay at the inn. In order to pay his debt now, Tarō is working hard to make his novels successful, but in the meantime, he is also working at the inn part-time.

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